Dixons carphone: improving customer conversion rates

Dixons Carphone is the largest multi-channel specialist electrical and telecommunications retailer in Europe. With the aim of simplifying mobiles, electricals and technology, they are consistently seeking ways to improve the customer experience across channels, with a view to maximising sales opportunities via a supportive, expertise-driven customer experience. We’re really happy to be helping Dixons Carphone make decisions about the development of its offer across categories to achieve this objective.

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